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Here you find the most frequentially asked questions regarding the Tipster app and our answers to them. Have a look at our tutorial video to be sure, that you know all the functions. If this site doesn’t anser your question, please send us a mail to We will get in touch with you as soon as possible!
What can I do if I don't remember the password of my customer card?
You can set your password at a terminal in your store. If that doesn’t work, please contact the store staff.
Can I change the password for my customer card via the app?
No, you can only change the password of your customer card at a terminal in your store.
Why isn't my debit shown on the homepage anymore?
You can go to your “Profile” and activate the option “Show debit”. If that doesn’t work, please try to log out and back in.
Why can I only see betting slips that I played in the last 10 days when going to "My bets" → "Closed"?
Under “My bets” in the tab “Closed” you can see all your valued betting slips with a timestamp less than 10 days old. All your older betting slips can be found in your “Profile” => “My account” => “Betting history”.
18+ Gambling can be addictive. Play responsibly. You can find more information under Prevention. Advice and help for those affected and their relatives is available at
German license. Authorized sports betting operator under supervision of Gemeinsame Glücksspielbehörde der Länder (GGL) | Official approval since: 27.12.2022
International license. Malta Gaming Authority (MGA) | License number: MGA/B2C/191/2010 | License issued on: 18.12.2011

Tipster Ltd. is a company registered in Malta with the commercial register number C50436 at the following registered business address: Tipster Ltd., 1st Floor of Melita Court, Giuseppe Cali St, c/w Abate Rigord St, XBX1420 Ta'Xbiex, Malta.